Last updated: October 22, 2026
If you're not satisfied with QORVILO OS, you can request a full refund within 14 days of your order date. This applies to new subscriptions, renewals and AI credit packs.
For Shopify-billed subscriptions and credit packs, contact qorviloos@gmail.com with your store domain and charge details within 14 days. Approved refunds are handled through Shopify's billing process; timing depends on Shopify. Test charges do not involve real money.
For an existing Paddle order only, use the link in your receipt or visit paddle.net. Paddle remains the Merchant of Record for those existing orders.
You can cancel a Shopify app subscription from Settings & Plans. Paid app access ends immediately and your workspace moves to Free. Cancellation alone does not refund a charge; request a refund separately within the 14-day window. Existing Paddle subscriptions follow the cancellation date shown in their billing portal.
See also Paddle's Refund Policy. QORVILO OS is operated by AI Chat Hub.